Frequently Asked Questions (FAQ)
Company Secretarial Services
An officer chosen by the director or directors and charged with making sure the company operates in accordance with all applicable laws and regulations. Every company is required by Malaysia law to choose a Company Secretary and cannot function without one for longer than thirty (30) days.
Yes! There should not be a minimum lock-in period because the law allows the board to appoint a new Company Secretary at any time.
For starters, having an appointed Company Secretary is mandatory for all companies in Malaysia. However, there are definitely peak times when a business heavily relies on secretarial services and vice versa. Having a Company Secretary on retainer gives you the most cost-effective solution.
While Company Secretaries possess diverse skill sets, tasks such as accounting, legal counsel and taxation are not technically their responsibility, and should each be delegated to their respective professionals. That being said, there is no harm in asking politely!
Accounting Services
Accounting refers to analysing, interpreting, classifying, summarising and reporting of financial data. Bookkeeping refers to comprehensive recording and safekeeping of financial data but it does not interpret or analyse such financial data.
Accounting refers to the activities of maintaining and reporting of a company’s financial records to provide a true and fair view of the financial statements; auditing refers to examination of such financial records prepared by the accounting process to verify its reliability, integrity and accuracy.
Accounting is done on a regular basis (daily, monthly or quarterly); auditing is usually done annually.
Accounting may be carried out by own employees or outsourced to a third-party accountant; auditing must be carried out by an independent body (e.g. audit firm) with no financial connection to the business that he is engaged to audit.
Taxation Services
We offer a full range of tax services including preparation and submission of tax returns (individuals, partnerships, and companies), tax estimates (CP204), tax planning, compliance advisory, and representation with the Inland Revenue Board (LHDN) for audits, appeals, and refunds.
Any individual or company earning taxable income in Malaysia is required to file an annual tax return. This includes resident and non-resident individuals, sole proprietors, partnerships, and incorporated companies.
Yes. We provide strategic tax planning that helps identify tax-saving opportunities while ensuring full compliance with Malaysian tax laws and regulations. Our goal is to optimize your tax position without exposing you to legal risks.
Late submissions or incorrect filings may result in penalties, interest charges, and in some cases, legal action by LHDN. Our team ensures timely and accurate filing to avoid such consequences.
Absolutely. We represent and support our clients throughout tax audits and investigations, ensuring proper documentation, accurate explanations, and professional communication with LHDN.
Auditing Services
A statutory audit is a legally required review of a company’s financial statements to ensure accuracy and compliance with financial reporting standards. In Malaysia, all private limited companies (Sdn. Bhd.), except those eligible for audit exemption, are required to have their financial statements audited annually.
An audit provides independent assurance that a company’s financial statements are true, fair, and comply with applicable accounting standards and laws. It also helps stakeholders—such as directors, investors, and lenders—make informed business decisions.
Common documents include the company’s financial statements, general ledger, bank statements, invoices, contracts, payroll records, and prior year audit reports. We’ll provide a detailed checklist based on your business type.
The audit timeline depends on the size and complexity of the business, but most standard audits take 2 to 4 weeks once all necessary documents are provided. We work efficiently to ensure timely completion without compromising quality.
Yes. In addition to statutory audits, we offer internal control assessments, compliance reviews, and special-purpose audits to help businesses identify risks, strengthen processes, and ensure regulatory adherence.
E-Invoicing Services
E-invoicing is a digital format of issuing and receiving invoices, validated in real time by the Inland Revenue Board (LHDN). Under Malaysia’s tax framework, it enhances transparency, reduces fraud, and improves efficiency in tax reporting. It will be mandatory in stages starting from 2024.
E-invoicing is being implemented in phases based on annual turnover thresholds. Eventually, all businesses—regardless of size—will need to comply. We help businesses assess their readiness and implement the required systems based on LHDN’s rollout schedule.
Invoices are generated in a structured format (XML or JSON), submitted to LHDN’s MyInvois system for validation, and then delivered to the buyer. Each invoice receives a unique identification number and QR code for verification. We handle the full process, from setup to submission.
E-invoicing reduces manual errors, improves record-keeping, shortens processing times, and ensures real-time tax compliance. It also enhances business credibility and transparency with both clients and tax authorities.
We offer end-to-end support, including system setup, integration with your existing accounting software, training, monthly validation support, and ongoing compliance monitoring—ensuring a smooth and hassle-free transition to e-invoicing.
Human Resources Services
We offer a full range of HR support including employment contract drafting, employee handbook development, recruitment advisory, HR compliance audits, performance management setup, and HRDF/HR grant consultations.
Yes. We draft customized employment contracts, offer letters, and related documents in compliance with the Employment Act and applicable Malaysian labour laws, tailored to your business needs and structure.
Absolutely. We provide advisory on onboarding procedures, probation policies, termination best practices, and prepare related documentation such as warning letters, termination notices, and release forms in line with legal requirements.
Yes. We develop comprehensive employee handbooks that outline company policies, code of conduct, leave entitlements, grievance procedures, and disciplinary actions — all aligned with Malaysian labour law and best practices.
Yes. We guide businesses in complying with Malaysia’s Employment Act, Minimum Wages Order, working hour regulations, leave policies, and other statutory requirements to help reduce legal risks and maintain a healthy workplace culture.
Legal Services
We assist with a wide range of business-related legal matters, including contract drafting and review, shareholder agreements, employment contracts, company constitution, business structuring, and regulatory compliance
Yes. We prepare, review, and advise on various types of commercial agreements such as service contracts, partnership agreements, tenancy agreements, and non-disclosure agreements — ensuring your interests are protected and legally sound.
While not mandatory, legal advice can help you choose the right structure, protect your intellectual property, and avoid future disputes. Our team provides tailored legal support during incorporation and beyond.
Absolutely. We focus on practical, business-friendly legal solutions tailored to startups, growing companies, and SMEs — making legal protection accessible, clear, and cost-effective.
Licensing Services
We assist with a wide range of licenses including premise licenses, signboard licenses, food & beverage licenses, import/export permits, and industry-specific approvals from local authorities and federal agencies.
Licensing requirements vary based on your industry, location, and business activity. If you're unsure, our team will assess your business model and advise on the exact licenses or permits you need to operate legally and smoothly.
Absolutely. We assist with both new applications and renewals, ensuring your business stays compliant without interruption. Our team monitors expiry dates and can handle the full renewal process on your behalf.
Operating without proper licenses can result in fines, enforcement action by local authorities, and even business closure. It's crucial to ensure all required licenses are obtained before commencing operations. Our team helps you avoid costly compliance issues.
Payroll Services
Yes. Our payroll solutions are designed to scale with your business whether you have 1 employee or 100. We support startups, SMEs, and growing businesses with flexible, affordable, and compliant payroll services.
Yes. Our payroll services include full compliance handling, including registration (if needed) and monthly submissions to EPF, SOCSO, EIS, and PCB. We ensure your statutory obligations are always met on time.
Absolutely. At the end of each financial year, we will prepare and issue EA Forms for all employees, ensuring they are ready for personal tax filing purposes.
Yes. We handle payroll for both Malaysian and foreign employees. We ensure that all relevant statutory requirements are met, including income tax deductions (PCB), SOCSO/EIS for locals, and withholding tax (if applicable) for foreign hires, depending on their employment status and residency.
To begin, we require your company details, employee information (IC/passport, salary, EPF/SOCSO numbers), employment contracts (if any), and your preferred payroll cycle. Our team will guide you through the full checklist upon onboarding.
Business Valuation Services
You may need a valuation when you are planning to buy or sell a business, engage in fundraising or investment rounds, apply for bank loans, prepare for a merger or acquisition, undergo shareholder restructuring, or simply to assess your company’s performance and value for internal decision-making.
We apply internationally accepted valuation methodologies such as Market Comparables, Asset-Based Valuation, and Earnings Multiples, depending on the nature and stage of your business.
You will need to provide financial statements, business plans (if any), details of assets and liabilities, revenue streams, ownership structure, and other key operational data. Our team will provide a detailed checklist during onboarding.
Business valuation is crucial for various reasons such as buying or selling a business, securing financing, tax planning, mergers and acquisitions, or estate planning. It helps stakeholders understand the fair market value and make informed decisions.
Several factors influence business valuation, including financial performance (revenue, profits, cash flow), industry conditions, market competition, assets and liabilities, growth potential, management team, customer base, and economic environment. External factors like regulatory changes or market trends can also impact the valuation.